Head of Global HR Shared Services

To support our new Global HR organization we are looking for a Head of Global HR Shared Services.

Our Global HR organisation

Our HR organisation consists of 45 HR professionals. They work from our offices in Amsterdam, Rotterdam, Brussels, Luxembourg and Zurich.

Key responsibilities

In our new Global HR organisation the Head of Global Shared Services will play a key role. Not only as the leader of a team of 14 HR Shared Services employees, but also as an important member of the Global HR Leadership.
You will be responsible for developing and implementing the Global Shared Services centre via moving operational and transactional work from our regional offices into a shared services model. As our Head of Global HR Shared Services you contribute to the strategic direction and formulation of a corporate-wide Shared Services Centre while taking the regional jurisdiction and legal requirements into account.

You will develop and maintain both a strong functional team, as well as processes, systems and metrics reporting. You define and communicate internally-set quality standards and ensure that all within HR Shared Services work to achieve quality, consistency and client / customer satisfaction. You will use evaluation and feedback regarding the effectiveness of the HR Shared Services and activities and, if needed, you modify these activities.

You develop and maintain strong internal relationships with key HR and business leaders and you prioritize projects and activities and delegate work appropriately amongst staff members.


You have a Master’s degree in human resources, business administration, organisational development or a related degree with at least 10 years working experience and 5 years of experience as an HR Shared Services leader or similar function. You have knowledge of HRIS systems, payroll, advanced HR metrics and HR processes and procedures.

Furthermore, you have experience or feel affinity with Compensation & Benefits and preferably have experience in setting a Shared Services centre for an international organisation. You have experience as a project manager and know how to manage large projects for several years.

Full professional knowledge of the English language is required, Dutch and/or French is preferred.

More information? Please contact Pieter de Boer. You can apply directly through the button below.

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